F.A.Q – Sugar

How long does it take to get my sugar sachets or sugar sticks
From confirmation of artwork proof – normally 2-3 weeks, though this can be more or less at quieter/busier peak times. We can confirm at time of placing order.

Do you use Fairtrade Brown Sugar
We use a variety of different brown sugars – always cane, but from different countries

Do you use Fairtrade White Sugar
We are not licensed to advertise the Fairtrade logo for our sugars, though we actually pack using a Fairtrade cane sugar.

What is the postage or carrier method
We use a national carrier – they quote 90% next day.

How do you they come packed?
We pack into 250’s and a clear re-sealable quality polybag – ideal for a retail establishment. Then into a thick double walled outer carton.

Can we use different colours?
Yes you can – we print digitally, so you can use as many different colours as you like without any colour charges

Can we get a small order to start with and then come back for a larger order but want to change a few bits?
Yes you can – if the changes are within our normal design arrangements, there will be no set up charges. We will also supply a new proof for signing off.

If we place an order do we see a ‘proof’ of our artwork?
Yes, we send you a proof to sign off – or you can make some adjustments if you wish without charge. (Repeated changes may incur charges)